frequently asked questions

You have questions, we have answers. 


We have Wi-Fi available in all our locations!

We can grind your whole bean for you; just ask the barista.

You can check out our careers page here.
All our cafe locations can be found here.

We offer a variety of house-made ready-to-eat refrigerated items and sweet/savory pastries. We also partner with local companies to serve burritos/tacos in the locations (varies depending on the store).

We don’t allow pets into our stores; service animals are permitted as long as they are identified as such.

We do not serve any alcoholic beverages at this time.

We serve an assortment of beverages without coffee in them – like our herbal tea selection – and refrigerated ready-to-drink beverages.

Hours of operation and stores may vary; please follow us on Instagram for information regarding holiday hours here.

Please check our locations to see if there’s a patio available here.

Coffee Subscriptions

If you choose Roaster’s Choice, we’ll be picking from our curated selection of single-origin whole bean coffee for you. Just tell us if you’d like to receive shipments of 12 ounce bags every week, every 2 weeks, or every 4 weeks.

We roast for our subscribers every Monday. If you placed your order on a Monday, your order will be roasted the following Monday.

We roast for subscribers on Mondays to package and ship on Tuesdays. Transit time will depend on your location.

Each shipment contains a 12 ounce bag of whole bean coffee.

Your card is first charged when you sign up; it’ll automatically be charged on the Saturday before your recurring order as your subscription continues.

You’re free to choose from the following options:

  1. Single Origin Roaster’s Choice*
  2. Black Market Blend Forty-Eight
  3. Black Market Double Star Decaf

*Because our single origin offerings are seasonal, it is not possible to choose specific single origin coffees. If you know exactly what you’re after, we recommend ordering that coffee directly from our shop here.

For subscriptions, we currently accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, Apple Pay, and Google Pay.

Shipping is discounted on all coffee subscriptions, a perk only available to subscribers.

Yes! Simply choose “Gift Subscription” when setting up your subscription.

Get FREE SHIPPING on your first bag with any Personal Subscription using code SHIPLOVE